Quality Assurance

Setting high standard on quality

Strict quality control to set high standard on quality assurance.

Most of our sales are repeat orders from many satisfied customers in Indonesia. We build our business on value-add services, custom systems integration, and customer service.

We carefully test all refurbished products to uncover defects and decide to allow, or deny, the product release every day. Our strict quality control sets a high standard on quality assurance for refurbished products to avoid or at least minimize, issues that led to a refurbished hardware defect in the first place.

All our refurbished hardware come with full 1 year warranty:

  • All refurbished equipment are cleaned inside and out and tested thoroughly

  • Disk drives are reformatted and optimized for swap space and performance

  • Monitors are tested with carefully scrutinized for screen quality, brightness and blemishes

  • Upon request systems ship with a new keyboard and mouse

  • Skins meet quality appearance standard or are be replaced

  • Tested peripherals purchased are integrated into the system before shipment

  • All refurbished systems ship with our Full 1 Year Warranty & Guarantee (unless otherwise noted)

  • All refurbished Systems and Monitors are packaged and secured in new 2-ply 350lb test boxes with heavy duty foam injected protection

  • Shipments are verified for correctness of order and a packing list of items and serial numbers is provided with the shipment

  • All shipments are insured in case of damage (DHL and FedEx are our preferred shippers)